Question

With an inbound integration, data is pulled from the third-party HR management system to the HR tables in ServiceNow. What starts the process for the integration to pull data into ServiceNow?

1) Credentials
2) Data mappings
3) An event or schedule
4) Data transformation

Answer 1

An event or schedule starts the process for the integration to pull data into ServiceNow from a third-party HR management system, initiating the data import operation at set intervals or based on specific events.

Step-by-step explanation:

In the context of an inbound integration which involves importing data from an external third-party HR management system into ServiceNow, the process to pull data into ServiceNow is generally initialized by an event or schedule. This typically involves setting up a schedule to automatically trigger the integration at regular intervals or an event that prompts the system to begin the data import process. While credentials are necessary for the systems to interact securely, and data mappings and transformation are also essential parts of the integration process, it is the event or schedule that starts the actual data retrieval operation.