Question

Andrew needs to submit a request for direct deposit setup. What feature will he leverage from the Employee Center to submit the request?

1) Knowledge article
2) Service catalog
3) To-Dos
4) HR case

Answer 1

Andrew will use the Service Catalog feature in the Employee Center to submit his request for direct deposit setup. This feature provides various forms and services for employees to request.

Step-by-step explanation:

Andrew needs to submit a request for direct deposit setup. To do this through the Employee Center, Andrew will most likely leverage the Service Catalog feature. The Service Catalog is designed to provide a list of services and forms that an employee can request or fill out, such as setting up direct deposit, requesting office supplies, or getting IT assistance. Knowledge articles are typically for information and not for making requests, To-Dos are often personal task lists, and HR cases are usually for reporting issues or asking questions rather than for transactional requests like setting up direct deposit.