Final answer:
HR criteria within HRSD enable content delivery customization to specific audiences at specific times. It allows defining groups based on various employee attributes for targeted communication.
Step-by-step explanation:
Cloud Dimensions is planning to use HRSD (Human Resources Service Delivery) to target specific content to select audiences at precise times. This tactic is often critical in ensuring that the right content reaches the right people at the right moment, which can be especially useful in human resources for activities such as employee onboarding, training, and company policy updates. The feature within HRSD that makes targeted delivery possible is HR criteria.
HR criteria are sets of conditions that can be used to define employee groups based on attributes like their department, location, job role, or other relevant factors. Once these criteria are set up, they enable the system to automatically identify and group employees. This allows for the creation of targeted campaigns or communications that are tailored to the specific characteristics or needs of these groups.
While Employee Center, Campaigns, and Forums are tools that HRSD might offer, it is the HR criteria feature that enables the customization and targeted delivery of content. With this feature, HR professionals can efficiently manage the flow of information, ensuring it is delivered to the appropriate audience at the right time, which helps in achieving better employee engagement and compliance.