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The Enterprise Service Management Integrations framework contains common components to be used for integrating HR applications with third-party systems. Which capability does the Enterprise Service Management Integrations framework leverage to communicate with external instances and third-party systems?

1) Integration designer
2) Flow designer
3) Design Hub
4) Mobile designer

1 Answer

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Final answer:

The Enterprise Service Management Integrations framework leverages the Integration designer capability to communicate with external instances and third-party systems.

Step-by-step explanation:

The capability that the Enterprise Service Management Integrations framework leverages to communicate with external instances and third-party systems is the Integration designer. This component allows for the integration of HR applications with third-party systems by designing the necessary connections and communication protocols. It enables data exchange and interaction between different systems, ensuring seamless integration and interoperability.

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