Final answer:
In a sales-related acceptance email, the Sales Manager and Sales Representative should be included in CC to keep relevant parties in the loop. Others like Customer Support or Technical Team can be added if necessary, depending on the specifics of the sales and follow-up requirements.
Step-by-step explanation:
When sending acceptance emails related to sales, it's important to consider whom to include as part of the communication process. Typically, in a business environment, CC (Carbon Copy) is used to keep relevant parties informed about the communication taking place. If the acceptance email is related to a sales matter, the Sales Manager is usually the most appropriate person to add in CC. The Sales Manager is responsible for overseeing the sales team and ensuring that opportunities are maximized and targets are met, and would therefore need to be informed about any acceptance related to sales. The Sales Representative, who may have worked directly on the deal, should also be kept in the loop. They are the frontline individuals who interact with clients and steer the sales process.
However, you may tailor who you include based on your organization's specific structure and the context of the deal. For example, if the acceptance will require Customer Support or the Technical Team to take some action or be aware of the new sale for any follow-ups, they should also be considered for addition in the CC field. In any case, clear and effective communication within the team is key to successful sales operations.