Final answer:
In handling critical incidents, the first contacts are emergency services, local authorities, company management, and security personnel.
Step-by-step explanation:
In handling critical incidents, the first contacts in both the EU and USA would generally be:
- Emergency services: These are the professionals who are trained to respond to emergencies and provide immediate assistance, such as paramedics, firefighters, and police officers.
- Local authorities: This refers to the local government agencies or departments responsible for maintaining law and order, ensuring public safety, and coordinating emergency response efforts.
- Company management: Depending on the nature of the incident, the company's management or designated representatives may need to be notified so that appropriate actions can be taken to address the situation.
- Security personnel: In certain situations, especially those related to security breaches, it may be essential to involve company security personnel to handle the incident and mitigate any potential risks.
These contacts ensure a coordinated and prompt response to critical incidents, prioritizing the safety and well-being of those affected.