Question

In the base ServiceNow configuration, when are HR Cases created after a Bulk HR case request is submitted?

1) Twice per day using a scheduled job
2) Every 6 hours using a scheduled job
3) Once a day using a scheduled job
4) Immediately

Answer 1

HR Cases from a Bulk HR case request in ServiceNow are created once a day using a scheduled job. This scheduled job runs every 24 hours to process the bulk requests.

Step-by-step explanation:

In the base ServiceNow configuration, when a Bulk HR case request is submitted, HR Cases are created once a day using a scheduled job. This means that the system is configured to automatically run a job every 24 hours to process and create HR cases in bulk. This automation helps in managing large volumes of HR cases efficiently while maintaining system performance.