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When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields?

1) The Document field type on the PDF Template Mappings record
2) The Preview value field on the PDF Template Mappings record
3) The Mapping field on the PDF Template Mappings record
4) The Document field on the PDF Template Mappings record

User SerhiiK
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1 Answer

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Final answer:

In ServiceNow, the Mapping field on the PDF Template Mappings record is used to map form fields in a PDF to corresponding ServiceNow fields.

Step-by-step explanation:

In ServiceNow, when configuring a PDF Document Template, the mapping of form fields to ServiceNow fields is handled through the Mapping field on the PDF Template Mappings record. This mapping process determines how data from ServiceNow records will be inserted into the corresponding fields within the PDF document. It's essential to ensure that the mapping is correctly set so that the generated PDF document reflects the accurate data as per the given ServiceNow record.

To create a map, you would specify the name of the ServiceNow field in the Mapping field, and the system would use this information to insert data into the PDF form field with the same name. Therefore, the correct answer from the given options is the Mapping field on the PDF Template Mappings record.

User Sjdenny
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