Final answer:
Upon receiving a report of sexual harassment, a manager should review the organization’s policies and encourage the employee to document the incident in a report for the human resources department. Proper handling of the issue is crucial to ensure legal obligations are fulfilled and to maintain a respectful, harassment-free workplace. The correct option is A.
Step-by-step explanation:
When dealing with an employee reporting sexual harassment, the most effective initial action would be to review the policies and procedures in your organization. This ensures that you are cognizant of the proper protocol to follow, meeting your legal and ethical obligations. Encouraging the employee to document the harassment in a report to submit to the human resources department is also crucial as it creates an official record of the complaint.
Sexual harassment in the workplace includes unwelcome sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature that affects an individual’s employment or creates a hostile work environment. Both quid pro quo harassment and creating a hostile environment are illegal, as per the Civil Rights Act of 1964 and Title IX. Employers are mandated by law to maintain a harassment-free workplace.
It is also important to treat the reporting employee with respect, stay calm, and listen carefully without assigning blame. This approach respects the dignity of all involved and assists in moving toward a resolution. If the situation cannot be resolved internally, it may become necessary to advise the employee to file a report with the EEOC or other appropriate legal body.