Final answer:
The project manager should assign an experienced team member to support the individual struggling with the new system, ensuring mentorship and guidance. It's critical to establish clear timelines and encourage problem-solving to manage project risks effectively.
Step-by-step explanation:
When a project team member is struggling with delivering assigned tasks due to not understanding a newly implemented system, the project manager should take proactive steps to avoid further delay in the project. An effective approach would be to assign an experienced resource to support the team member. This support should provide personalized guidance and clarification on the new system, enabling the team member to become proficient and confident in their use of the technology.
The project manager should also ensure there are clear timelines for the team member to learn the new system, balancing it with their existing work schedule. It's important to appreciate the multiple demands on team members' time, especially when they are expected to multitask on various projects with competing priorities. Offering a support system helps in minimizing the risk of staff burnout and maintains project momentum.
Additionally, promoting a culture where proactive problem-solving and effective time management are encouraged helps team members to manage their responsibilities better. The project manager should foster an environment where team members feel comfortable seeking help and are encouraged to offer solutions to improve processes or work assignments.