Final answer:
Makbule is likely using a forced ranking system to decide promotions and performance improvement plans among his employees, which contrasts with the 360-degree feedback appraisal that incorporates multiple perspectives. Therefore, the correct option is A and B.
Step-by-step explanation:
Makbule, who oversees the second shift production team at Binghampton Widgets, appears to be using a forced ranking system for scheduling individual performance meetings with his 12 employees. In this scenario, the top two employees are selected for promotion, and the lowest-performing two are put on performance improvement plans. A forced ranking system is a method where employees are ranked against each other based on their performance, often resulting in stratification such as top performers, middle performers, and those that may need improvement or performance interventions.
Unlike the 360-degree feedback appraisal, where an employee is rated by supervisors, peers, and sometimes customers and self, the forced ranking system relies primarily on the supervisor's assessment and the comparative performance of employees within the defined group.