Question

When ken starts his job at the customer service desk, he works with a nice man named lincolm who is in his 50’s.lincoln, a longtime customer-service representative, has a great relationship with his supervisor and all of the other customer service representatives. lincoln says he never sought a promotion because he did not want the extra work and responsibility that accompanies the higher positions. he is happy with his job duties and his paycheck, plus he is good at his job. lincoln likes coming to work, can soothe even the most irate customer, and is a courteous and giving colleague. lincoln is most likely

multiple choice
a. open to experience.
b. a neurotic employee.
c. a conscientious employee.
d. an agreeable employee.
e. an extravert.

Answer 1

Lincoln is most likely an agreeable employee due to his cooperative, good-natured character, and his ability to manage customer relationships effectively, reflecting high job satisfaction rather than seeking new experiences or promotion. Therefore, the correct option is D.

Step-by-step explanation:

Based on the description of Lincoln as a person who is happy with his job, good at managing customer relationships, and being a giving colleague, it is most likely that he can be classified as d. an agreeable employee. Agreeable individuals are typically cooperative, good-natured, and tend to be more compassionate and friendly in nature.

This fits well with Lincoln's ability to soothe even the most irate customers and his good relationship with colleagues and supervisors. Lincoln's satisfaction with his current role, lack of desire for promotion, and his effectiveness in his position exhibit his contentment and high level of job satisfaction. On the other hand, he does not necessarily show signs of seeking new experiences or being exceptionally organized, which might suggest openness to experience or conscientiousness, respectively. Additionally, there is no indication that Lincoln is neurotic or particularly extraverted.