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Project managers have two different interests in quality. Some projects are performed to provide a significant improvement in the quality of an existing process, and the project activities themselves must reflect high-quality standards. Elaborate in detail on how project managers can implement the quality management standards across the project organisation

User Battmanz
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Final answer:

Project managers can implement quality management standards across the project organization by establishing clear quality objectives, developing a quality management plan, implementing quality assurance activities, applying quality control techniques, and promoting a culture of quality.

Step-by-step explanation:

Implementing quality management standards across a project organization is crucial to ensure the success of the project and achieve high-quality outcomes. Project managers can implement these standards by:

  1. Establishing clear quality objectives and communicating them to the project team. This includes defining what constitutes quality in terms of the project's deliverables, identifying key performance indicators, and setting measurable goals.
  2. Developing a quality management plan that outlines the processes, procedures, and tools to be used throughout the project lifecycle. This plan should define how quality will be monitored, measured, and controlled, as well as how non-conformances will be addressed.
  3. Implementing quality assurance activities to ensure that project activities are performed in accordance with the established standards. This involves conducting regular audits, inspections, and reviews to identify and correct any deviations from the quality requirements.
  4. Applying quality control techniques to monitor and validate the quality of the project deliverables. This includes conducting tests, inspections, and measurements to verify that the deliverables meet the specified requirements.
  5. Promoting a culture of quality within the project organization by fostering collaboration, continuous improvement, and a focus on customer satisfaction. This can be achieved through training, communication, and recognition of outstanding performance.

By following these steps, project managers can ensure that both the project activities and the final deliverables meet high-quality standards, ultimately leading to the desired improvement in the existing process and project success.

User Awfun
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