Question

Control is monitoring performance, comparing it with goals, and taking corrective action, if needed. The control process is comprised of four main steps: establish standards, measure performance, compare performance to standards, and take corrective action, if necessary. This activity is important because each of these steps is important to help managers effectively determine that the right things happen at the right time, in the right way, in their organizations.

The goal of this activity is to challenge your knowledge of the steps in the control process.

Select the appropriate step in the control process for each manager.

Answer 1

Management's control process is vital for ensuring organizational goals are met efficiently. It involves establishing standards, measuring performance, comparing it to standards, and taking corrective action. Personal control within this process is essential for reducing stress and improving performance.

Step-by-step explanation:

The control process in management consists of establishing standards, measuring actual performance, comparing it with the established standards, and taking corrective action if necessary. This is crucial for effective management and for ensuring that organizational objectives are met.

A manager might start by knowing what is expected from them, followed by creating a performance evaluation system. Once they have feedback, they will work on areas of weakness. The manager must feel they have personal control over their work, as this is essential for reducing stress and improving job performance.

Homeostasis is an example of a biological control process involving complex cellular communication to maintain equilibrium. In the context of an organization, maintaining control helps in ensuring that processes run smoothly, achieving desired outputs, and effectively handling any deviation that might disrupt the status quo.