Final answer:
To create an empathy map for new mothers concerning a baby cradle, ask open-ended questions relevant to 'Think and Feel', 'Hear', 'See', and 'Say and Do' categories. Formulate the questions to elicit detailed responses that give insight into the mothers' experiences and preferences. Compile responses into an empathy map for a holistic understanding.
Step-by-step explanation:
To conduct an empathy interview for new mothers regarding the design of a baby cradle, it is important to form questions that align with different aspects of the empathy map. An empathy map is a visual tool used to gain deeper insights into the audience's experiences and needs.
For the 'Think and Feel' category, you might ask:
- "Could you share some thoughts and feelings you experienced when using baby cradles in the past?"
- "What concerns do you have when it comes to your baby's sleep and how do baby cradles address or amplify these concerns?"
For the 'Hear' category, two questions could be:
- "What have you heard from other parents or professionals about baby cradles that has influenced your choices?"
- "Are there any common opinions or advice you've received regarding baby sleep that you find particularly memorable or helpful?"
Regarding the 'See' category, appropriate questions are:
- "What have you seen in your search for the perfect baby cradle that caught your eye or turned you away?"
- "How do the aesthetics of a baby cradle impact your perception of its safety and comfort?"