Question

Encountering a fatal error while playing Ark: Survival Evolved, with the following error details:

Fatal error! Unhandled exception: Exception access violation reading address 0x0000000600000077
CL: 452716
0x00007ff704f00a3a !FD3D12DescriptorCache SetRootConstantBuffers() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\d3d12rhi\private\ ]
0x00007ff704f3d30f !FD3D12StateCache ApplyState() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\d3d12rhi\private\ ]
0x00007ff704efa15d !FD3D12CommandContext RHIDispatchComputeShader() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\d3d12rhi\private\ ]
0x00007ff7050b1da5 !FRHICommandListBase Execute() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\rhi\private\ ]
0x00007ff7050b350f !::Operator()() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\rhi\private\ ]
0x00007ff701f154da !TGraphTask>::ExecuteTask() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\core\public\async\taskgraphinterfaces.h:1311]
0x00007ff7047c281e !FNamedTaskThread ProcessTasksUntilQuit() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\core\private\async\ ]
0x00007ff7051153d1 !FRHIThread Run() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\rendercore\private\ ]
0x00007ff70494f1f6 !FRunnableThreadWin Run() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\core\private\windows\ ]
0x00007ff70494f04c !FRunnableThreadWin GuardedRun() [E:\Dave WC-PurpleRain NVIDIA\Engine\Source\runtime\core\private\windows\ ]
0x00007ff838ff7344 !UnknownFunction []
0x00007ff83a7026b1 !UnknownFunction []

Experiencing a crash in the runnable thread RHIThread. Seeking assistance to troubleshoot and resolve this issue. Any insights or solutions would be greatly appreciated."

Answer 1

The student's fatal error in 'Ark: Survival Evolved' is likely related to Direct3D 12 and memory access violation.

Step-by-step explanation:

The student is experiencing a fatal error while playing Ark: Survival Evolved, which is indicative of a crash within the game's rendering engine, likely related to the Direct3D 12 (D3D12) API used for graphics rendering on Windows. This error, 'Exception access violation reading address', suggests that the game tried to read or write to an unauthorized area of memory. The occurrence during thread execution ('in the runnable thread RHIThread') points towards a threading issue or resource conflict. Verifying game files, updating drivers, lowering graphics settings, and ensuring system updates are recommended troubleshooting steps. Further support may be sought from the game's technical support.

To troubleshoot this problem, it's recommended to perform a series of steps. First, verify the game files through the Steam client to ensure all files are intact and up-to-date. Second, update graphics card drivers as these errors can often be related to outdated or corrupted drivers. Third, it might be helpful to reduce graphics settings temporarily to see if the error persists. Lastly, ensure the operating system has all the latest updates installed.

If these steps do not resolve the issue, further assistance from the game developer's technical support or community forums may be needed, as this issue may be related to deeper engine-level bugs or conflicts with specific hardware setups.