Question

In which situation does role ambiguity occur?

a) Clear job description and promotion criteria
b) Vague job description and clear promotion criteria
c) Clear job description and vague promotion criteria
d) Ambiguous job description and promotion criteria

Answer 1

Role ambiguity occurs when there is an ambiguous job description and promotion criteria, making it difficult for individuals to understand their role and how to advance.

Step-by-step explanation:

Role ambiguity occurs in a situation where there is an ambiguous job description and promotion criteria. This means both the expectations of the role and the criteria for advancing within the company or organization are not clearly defined. An individual in this situation might not understand exactly what their job responsibilities are or what they need to do to move up within the organization, leading to uncertainty and potential stress.

The correct answer to the question is d) Ambiguous job description and promotion criteria. Role ambiguity creates a challenging work environment as the lack of clear guidelines can result in confusion over one's responsibilities and uncertainty about how to succeed or progress in one's position.