Question

John, the GM at C1890, called stating a customer completed the app on the kiosk but was not provided their leasing power. What do you advise him to determine the leasing power?

A) Check the customer's credit score
B) Review the recent kiosk transactions
C) Contact the leasing department for assistance
D) Verify the customer's lease agreement

Answer 1

To determine the leasing power of a customer, John should check the customer's credit score, review the recent kiosk transactions, and verify the customer's lease agreement.

Step-by-step explanation:

To determine the leasing power of a customer who completed the app on the kiosk but was not provided their leasing power, John should:

1. Check the customer's credit score: A customer's credit score is a crucial factor in determining their leasing power. It indicates their creditworthiness and ability to pay back loans or leases.
2. Review the recent kiosk transactions: By examining the recent kiosk transactions, John can check if there were any errors or glitches that prevented the customer from receiving their leasing power.
3. Verify the customer's lease agreement: It's important to ensure that the customer's lease agreement is correctly processed and reflects the terms and conditions they agreed upon.