Final answer:
In CIC, current interactions are displayed under the 'Current Interactions' tab where agents can manage live interactions.
Step-by-step explanation:
Your current interactions will be displayed in the Current Interactions tab in CIC. This is the area of the CIC interface where live and ongoing interactions are listed and can be managed by the agent. You can view the details of each interaction and take appropriate actions from this tab. the user-friendly design of this interface facilitates a streamlined workflow, allowing agents to navigate effortlessly between ongoing interactions, enhancing their ability to deliver high-quality customer service. As agents leverage the features within the Current Interactions tab, they contribute to a cohesive and organized customer interaction management system within the CIC platform.