Question

An item's location should show in-store when opening a service call.

A) True
B) False

Answer 1

The correct answer is False. An item's location should not show in-store when opening a service call.

Step-by-step explanation:

The correct answer is False. An item's location should not show in-store when opening a service call. This is because the purpose of a service call is to address an issue or request related to the item, not to display its location. For example, if a customer has a problem with a product they purchased online, they would open a service call to seek assistance, but the item's location would not be relevant to the service call.