Final answer:
Clicking on a customer's name typically provides details such as contact information, transaction history, and account status in a CRM system.
Step-by-step explanation:
When you click on a customer's name in a business or CRM (Customer Relationship Management) system, you can expect to see various pieces of information that can include the customer's contact details, such as their phone number and email address; demographic information like age and gender; transaction history, which includes past purchases and interactions; account status, indicating whether their account is active, past due, or closed; and possibly customer notes or tags that provide additional contextual information or preferences about the customer.