Final answer:
Penny cannot renew her ILL materials online due to outstanding fines and overdue books. She should pay her debts or contact the campus library staff for help. Timely returns and communication with library staff can prevent similar issues.
Step-by-step explanation:
Penny is unable to renew her Inter-Library Loan (ILL) materials online likely because she has overdue books and an outstanding fine. Libraries typically have policies that restrict the renewal of materials or the borrowing of additional items if a patron has overdue materials or unpaid fines. The purpose of these policies is to ensure that library materials are returned in a timely manner and made available to other patrons, and that the library can recover costs associated with late returns. However, Penny has several options. She may pay off the debt to clear her record, allowing her to proceed with renewals.
Alternatively, Penny can reach out to the campus library staff for assistance. They may help her find alternative solutions or give her guidance on how to access the necessary literary criticism or other materials she needs. For future reference, to avoid such inconveniences, it's crucial to return borrowed items on time and to keep track of any accruing fines. Communication with the library staff is always beneficial, as they can provide support and potentially offer flexibility in resolving the issue.