Final Answer:
To reset his password for UWG library resources, Matthew should follow the password reset process provided by the University of West Georgia's IT support or login portal.
Step-by-step explanation:
If Matthew is experiencing difficulties with his UWG iD/password while trying to access library resources from off-campus, he should initiate the password reset process through the university's official channels. This typically involves visiting the IT support website or the university's login portal and navigating to the password recovery or reset section. The specific steps may vary based on the university's policies, but there is usually an option to reset the password by providing some verification details, such as answering security questions or receiving a password reset link via email. Following this process ensures the security of the account while allowing Matthew to regain access to UWG library resources.
The answer involves following the university's password reset process through official IT support channels.