97.2k views
3 votes
While starting an app, Ian received an error message indicating that the version was no longer supported. How can Ian resolve the issue?

A. Visit the manufacturer's website and install the latest updates for the app.
B. Restart the app and close the error message whenever it opens.
C. Use system software to update the operating system.
D. Uninstall the app and then reinstall it.

User Jasonmklug
by
7.1k points

1 Answer

4 votes

Final answer:

option a,To address the issue of the outdated app version, Ian should visit the manufacturer's website and install the latest updates for the app.

Step-by-step explanation:

If Ian received an error message indicating that the version of the app was no longer supported, the most effective way to resolve the issue would be option A: Visit the manufacturer's website and install the latest updates for the app. This is because app developers frequently release updates to improve functionality, security, and compatibility with newer operating systems. These updates can often correct errors such as the one Ian is encountering.

Option B, restarting the app and closing the error message, is unlikely to offer a lasting solution if the app version is indeed outdated. Option C, using system software to update the operating system, is also important, but it doesn't directly address the problem if the issue is specifically with the app version. Lastly, option D, uninstalling and reinstalling the app, might sometimes work, but it is generally more effective to update to the latest released version, hence why A is the preferred method.This approach targets the problem directly by ensuring he has the most current version, which typically includes fixes and improvements.

User Matthieu Riegler
by
8.2k points