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Tell the customer the item can be ordered and should arrive in time if he is willing to pay for overnight delivery. True or False?

1 Answer

3 votes

Final answer:

To reassure buyers with imperfect information, sellers can provide detailed product descriptions, offer warranties or guarantees, maintain proactive communication, and ensure excellent customer service.

Step-by-step explanation:

To address the concern of a buyer dealing with imperfect information, a seller may employ several strategies.

First, providing a clear and detailed description of the product can help fill in information gaps.

Another method is offering warranties or guarantees, which provide a sense of security for the customer.

Proactive communication, such as updates on the order and delivery status, also plays a crucial role.

Additionally, having a transparent and readily available customer service to address any questions or concerns can significantly reassure the buyer.

User MicFin
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