Question

Tell her about the sale and encourage her to return next week to buy the dress. What should you do?

1) Offer her a discount on the dress.
2) Tell her about the sale and encourage her to return next week to buy the dress.
3) Suggest other dresses that are on sale.
4) Ignore her and move on to the next customer.

Answer 1

The best course of action would be to tell her about the sale and encourage her to return next week to buy the dress.

Step-by-step explanation:

In this situation, the best course of action would be to tell her about the sale and encourage her to return next week to buy the dress. Offering a discount on the dress may not be necessary, as the customer may already be interested in the dress and simply needs a reminder to come back during the sale. Suggesting other dresses that are on sale could be seen as a distraction from the original dress the customer is interested in. Ignoring the customer is definitely not a good option, as it would create a negative impression and potentially lose a sale.