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To learn new skills and knowledge used to provide exceptional customer service. True or False?

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Final answer:

To provide exceptional customer service, it is important to continuously learn new skills and knowledge.

Step-by-step explanation:

True

To provide exceptional customer service, it is important to continuously learn new skills and knowledge.

This can be achieved through attending conferences, joining associations, registering for webinars, and keeping up with developments in your role and sector.

Employers value employees with transferable skills that can be applied in various settings.

Additionally, honing job-specific skills, refining transferable skills, and continuing to learn and develop are all vital for success in providing exceptional customer service.

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