Question

Which of the following is NOT one of Deming's?

A) Adopt and institute leadership
B) Create constancy of purpose for improvement of product or service
C) Belief in mass inspection
D) Drive out fear

Answer 1

The option 'C) Belief in mass inspection' is NOT one of Deming's principles, as he emphasized continuous improvement and building quality into the product rather than relying on inspections to catch defects.

Step-by-step explanation:

The option that is NOT one of Deming's principles is C) Belief in mass inspection. W. Edwards Deming, known for his work in quality management, emphasized the importance of improving manufacturing quality. He believed in the concept of continuous improvement and had 14 key principles. Mass inspection is contrary to his principles, as Deming advocated for building quality into the product in the first place rather than relying on inspection to find faults.

Deming's principles include points such as 'Adopt and institute leadership,' 'Create constancy of purpose for improvement of product or service,' and 'Drive out fear' to allow for effective communication and work toward common goals. His approach was more about preventing errors and defects through system improvements and staff empowerment rather than finding and fixing them after they've occurred, which mass inspection often entails.

Answer 2

The option 'Belief in mass inspection' is NOT one of Deming's principles. Deming stressed quality should be built into the process and did not support mass inspection as a quality strategy.

Step-by-step explanation:

When asking which of the following is NOT one of Deming's principles, it's important to understand W. Edwards Deming's approach to business management. Deming was a pioneer in the field of quality management and is well-known for his work in continuous improvement and process management. Of the options provided:

• Adopt and institute leadership is indeed one of Deming’s 14 points, emphasizing the need for management commitment to lead the organization towards continuous improvement.
• Create constancy of purpose for improvement of product or service is also one of Deming’s points, focusing on long-term thinking and sustainability over short-term financial goals.
• Belief in mass inspection is NOT one of Deming’s principles. Instead, Deming argued that quality should be built into the product in the first place, and that companies should work on improving the process, rather than relying on mass inspections to find defects.
• Drive out fear is part of Deming’s philosophy as well. He believed that employees are more likely to contribute to improvement and innovation when they do not fear reprisals or job loss.

Therefore, answer C, Belief in mass inspection, is NOT one of Deming's principles which focus on quality management and continuous improvement.