Question

If a problem with a team member is not directly or immediately impacting patient care, the team leader should

A. engage the team member at once
B. ignore the problem to avoid conflict
C. contact the medical director at once
D. discuss the problem after the call

Answer 1

The team leader should discuss the issue with the team member after the call to ensure that patient care is not compromised during the encounter.

Step-by-step explanation:

If a problem with a team member is not directly or immediately impacting patient care, the team leader should discuss the problem after the call. It is important to maintain a professional and cohesive environment during patient care, and addressing interpersonal issues in the midst of patient care can be distracting and potentially detrimental. The team leader should prioritize patient care during the call and then take appropriate steps to resolve the team member issue after patient care has been completed. This approach ensures that patient care is not compromised and that team members can discuss issues without the added pressure of ongoing patient care.