Question

Associates always maintain appropriate ____, never having their ____ in pockets or ___ folded?

1) manners
2) hands
3) arms

Answer 1

In a business or formal context, maintaining appropriate manners includes keeping hands out of pockets and not folding arms, drawing from historical advice on physical presentation.

Step-by-step explanation:

The original query refers to the professional behavior expected in a business or formal setting. This includes appropriate manners and body language to convey professionalism. Specifically, it implies that associates (or representatives of an organization) should always maintain a professional posture. They should not place their hands in their pockets nor should they have their arms folded, as these are often seen as informal or closed gestures, respectively.

From ancient Roman oratory principles detailed by Quintilian to modern business etiquette, the importance of physical presentation has long been recognized. Quintilian advised against overloading the hand with rings and suggested a particular way of holding notes. His advice on garment length informs modern perceptions of professionalism, prescribing a careful balance in appearance to avoid distractions and convey a sense of trustworthiness.

Thus, for the sentence to be completed, it should read: Associates always maintain appropriate manners, never having their hands in pockets or arms folded.