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Looking at past performance appraisals and the old instruments used by managers, there is a great deal of inconsistency in how they filled out the information. Because production and distribution are spread over several facilities and hundreds of miles, managers are often left to their own devices, with some managers scoring drivers very high and other managers scoring drivers really low regardless of how well drivers actually perform. Given the circumstances, which type of performance appraisal do you recommend?

User Blackjacx
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Final answer:

The recommended type of performance appraisal system for an organization with inconsistency and geographical spread is a 360-degree feedback appraisal. This method involves evaluations from multiple sources, which creates a more balanced view of an employee's performance. Proper implementation and training are essential for the effectiveness of this appraisal system.

Step-by-step explanation:

Given the inconsistency in performance appraisals and the geographical spread of the organization, the recommended type of performance appraisal is a 360-degree feedback appraisal. This method encompasses a comprehensive review of an employee's performance by gathering feedback from a variety of sources including supervisors, peers, subordinates, and sometimes even customers. The 360-degree appraisal helps to mitigate the subjectivity and bias that may result from a single evaluator and provides a more balanced view of an employee's performance.

This type of appraisal aligns with the company's need to manage a workforce spread over several facilities and hundreds of miles, ensuring a more consistent and fair assessment of performance. Additionally, the 360-degree feedback can be invaluable for identifying training needs and development opportunities for employees, supporting the goal of continuous improvement and organizational efficiency.

Implementing a performance appraisal system that is compatible with the organization's culture is crucial. It is also important to ensure proper training for those involved in the appraisal process to foster accurate and effective use of the system. Research suggests that despite some variability in ratings, the 360-degree feedback method is beneficial in fostering dialogue and learning among employees and managers.

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