Question

List the 4 specific techniques used during reflective listening.

Answer 1

The 4 specific techniques used during reflective listening are active listening, paraphrasing, reflecting feelings, and summarizing.

Step-by-step explanation:

1. Active listening: This involves fully focusing on the speaker, maintaining eye contact, nodding or smiling to show engagement, and avoiding interrupting or distracting behaviors.
2. Paraphrasing: This technique involves restating the speaker's words in your own words to ensure understanding. It demonstrates empathy and helps to clarify any misunderstandings.
3. Reflecting feelings: This technique involves acknowledging and validating the speaker's emotions by reflecting them back. For example, you might say, 'I can hear that you're feeling frustrated.'
4. Summarizing: This technique involves recapping the main points or themes discussed by the speaker. It helps to ensure that both parties have a shared understanding of the conversation.