Final answer:
It is false that employers should immediately inform injured parties if employees seem at fault during an incident. A thorough investigation is necessary before assigning blame to avoid legal issues and incorrect accusations. Confidential complaints and health and safety violations are to be taken seriously by employers, as exemplified by the Firestone/Ford controversy.
Step-by-step explanation:
The statement that if it appears that your employees are at fault at the time of a workplace incident, it is best to let any injured parties know immediately is false. It is essential for a company to conduct a thorough investigation before making any public statements. Prematurely assigning blame can lead to legal complications, damage to the company's reputation, and may not represent the truth of the situation. Workers have the right to lodge confidential complaints against their employer, and companies may face fines if they do not correct verified violations that endanger employee health and safety.
In the example of the Firestone/Ford tire controversy, the investigation into the tire failures resulted in massive recalls, lawsuits, and even congressional investigation. This incident illustrates how cutting costs in manufacturing processes can be risky and possibly lead to serious legal, financial, and reputational consequences for a company.