Question

Mary wants her 32-bit installation of Windows 7 Professional to run faster. She has 4 GB of memory installed on the motherboard. She decides more memory will help. She installs an additional 2 GB of memory for a total of 6 GB, but does not see any performance improvement. What is the problem and what should you tell Mary?

a) She should use Control Panel to install the memory in Windows 7. After it is installed, performance should improve. Tell Mary how to open Control Panel.
b) A 32-bit OS cannot use more than 4 GB of memory. Tell Mary she has wasted her money.
c) A 32-bit OS cannot use more than 4 GB of memory. Tell Mary to upgrade her system to the 64-bit version of Windows 7 Professional.
d) A 32-bit OS cannot use more than 4 GB of memory. Explain the problem to Mary and discuss the possible solutions with her

Answer 1

A 32-bit OS cannot use more than 4 GB of memory. Mary should upgrade her system to the 64-bit version of Windows 7 Professional.

Step-by-step explanation:

The problem is that a 32-bit operating system, such as Windows 7 Professional, can only utilize a maximum of 4 GB of memory. Therefore, even if Mary installs an additional 2 GB of memory, the operating system will not be able to use it. To solve this problem, Mary should upgrade her system to the 64-bit version of Windows 7 Professional. The 64-bit version can support more than 4 GB of memory and will allow Mary to take full advantage of the additional memory she has installed.