Final answer:
Listening requires full engagement and the minimization of distractions to effectively discern a speaker's message and emotions. Multitasking, especially with electronic devices, can impede this process and even learning performance. True listening is an active, involved process that builds deeper understanding and connections.
Step-by-step explanation:
Listening is intentional work. To be an effective listener, one must be fully present and engaged with the speaker, which includes avoiding distractions such as answering the phone, completing paperwork, or checking email. This level of focus is necessary to fully comprehend and connect with the speaker's message, emotions, and nuances of communication. As studies suggest, multitasking with electronic devices during learning activities can be detrimental to information retention and performance. Therefore, it is important to manage electronic communications and set boundaries to protect private time and maintain a work-life balance.
Moreover, according to deaf percussionist Evelyn Glennie, listening involves more than passive hearing; it is an active and mindful process. Whether listening to someone speak or to music, it requires parsing out the meaning, emotion, and intent behind the sounds. True listening can foster a deeper connection and understanding between individuals or between the listener and the sound itself.