Question

One thing that will frustrate a customer is _____________-___________, or being passed from one employee or department to another.

Answer 1

One thing that will frustrate a customer is poor customer-service, or being passed from one employee or department to another.

Step-by-step explanation:

One thing that will frustrate a customer is poor customer service, or being passed from one employee or department to another.

This can happen when employees are not properly trained to handle customer inquiries or when there is a lack of communication between departments.

For example, if a customer calls a company's customer service line with a question and is transferred multiple times without getting a satisfactory answer, they are likely to become frustrated and have a negative perception of the company.