Final answer:
The charge nurse can resolve the conflict using the strategy of accommodation by addressing the immediate concerns of the two staff nurses and finding mutually satisfactory solutions.
Step-by-step explanation:
In this situation, the charge nurse can resolve the conflict using the strategy of accommodation. Accommodation involves meeting the immediate concerns of the two staff nurses to address the conflict. The charge nurse can start by having a conversation with each nurse separately to understand their reasons for not wanting to assume care for new postoperative surgical clients.
During the conversation, the charge nurse can try to identify the specific concerns of the nurses and find possible solutions that can accommodate their needs. For example, if the nurses feel overwhelmed with their current workload, the charge nurse could explore options for redistributing tasks or providing additional support.
By actively listening to the nurses, addressing their concerns, and finding mutually satisfactory solutions, the charge nurse can effectively resolve the conflict and create a positive working environment for the staff nurses.