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What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers?

A. Supplier power.
B. Operations management.
C. Porter's Five Forces Model.
D. The Value Chain analysis.

1 Answer

5 votes

Final answer:

The Value Chain analysis includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers.

Step-by-step explanation:

The correct answer is The Value Chain analysis.

The Value Chain analysis includes both support value activities and primary value activities. Support value activities include activities such as procurement, human resource management, technology development, and firm infrastructure. Primary value activities include activities such as inbound logistics, operations, outbound logistics, marketing and sales, and service.

The Value Chain analysis is used to determine how a company can create the greatest possible value for its customers by analyzing all the activities involved in delivering a product or service.

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