Question

MIS can add value to both primary and support activities within a business. Which of the following is not an example of a company adding value by the use of MIS in a support activity?

A. Netflix creating a business strategy for the video rental market that delivers videos via the mail.
B. The human resources department creates a tracking system to efficiently reward employees based on their performance.
C. Scottrade Corp. creating an online system for employees to track paychecks, benefits, wellness rewards program, and other employee benefit items.
D. The University of Forks creates a program to automatically order office supplies such as pens and pads of paper for its employees.

Answer 1

Option A, regarding Netflix's strategy for video rental, is the one that does not represent an example of adding value through MIS in a support activity, as it pertains to the company's overall business model rather than an internal support function.

Step-by-step explanation:

The question is asking which of the given options is not an example of a company adding value through the use of a Management Information System (MIS) in a support activity. To clarify, MIS can enhance operational efficiency and decision-making in both primary activities (like production or sales) and support activities (like human resources and procurement). Therefore, we need to identify the option that doesn't represent a support activity improved by MIS.

Option A, regarding Netflix's business strategy for the video rental market, is not linked directly to an internal support activity. This strategy is more about the company's overall business model and market delivery method rather than an internal process efficiency or support function.

Options B, C, and D are all directly related to enhancing support activities through MIS: B is about a performance tracking system in HR, C talks about an online system for employee self-service in tracking payroll and benefits, and D refers to an automated procurement system for office supplies.