Question

Inexperienced support agents tend to speak ____ when they experience stress in a conversation with a user.

a. too slow
b. about the right speed
c. too fast
d. none of these

Answer 1

Inexperienced support agents tend to speak too fast when they experience stress in a conversation with a user.

Step-by-step explanation:

Inexperienced support agents tend to speak too fast when they experience stress in a conversation with a user. This fast speaking can stem from nervousness or a desire to quickly resolve the issue at hand. However, speaking too quickly can lead to miscommunication and misunderstandings in the conversation.