Question

What 3 things must be in every phone greeting we provide?

Answer 1

A professional phone greeting should include your name, contact information, and a formal greeting to make a good impression and establish clear communication.

Step-by-step explanation:

Every professional phone greeting should include three key elements:

1. Your Name: Identifying yourself at the beginning of the call sets a personal tone and informs the receiver who they are speaking to.
2. Contact Information: Providing your phone number and email address ensures that the person you're calling can reach back to you if needed. Additionally, mentioning your website or social media handles can be beneficial if building an online presence is relevant to your objectives.
3. Formal Greeting: Starting the call with a courteous salutation, such as 'Dear Mr./Mrs./Dr. [Last Name],' demonstrates respect and professionalism.

By including these components in your phone greeting, you make a good impression and establish a clear line of communication. Remember to be clear, concise, to the point, and always use proper language rather than text speech.