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For the past week Lee has been late to the Daily Stand-up. What is the Scrum Master's best course of action?

A) Change the time of the Daily Stand-up until all participants can meet each day
B) Escalate the issue to Lee's functional manager and explain what is happening
C) Update the working agreements to clearly state the importance of the Daily Stand-up, and why the team is less effective if she misses
D) In a private conversation, work with Lee to identify a solution and explain why her presence is so necessary for success

1 Answer

4 votes

Final answer:

The Scrum Master should privately discuss with Lee to understand the reasons behind her tardiness and collaboratively seek a solution, emphasizing the importance of her participation in the Daily Stand-up for the team's success.

Step-by-step explanation:

The Scrum Master's best course of action when dealing with a team member, Lee, who has been late to the Daily Stand-up for the past week would be option D: In a private conversation, work with Lee to identify a solution and explain why her presence is so necessary for success. This action not only addresses the immediate concern but also reinforces the collaborative and supportive environment essential in Agile and Scrum frameworks. It allows the Scrum Master to understand if there are underlying issues causing Lee's tardiness and collaboratively find a workaround that suits both Lee and the team's needs. Options like escalating the issue to a manager or changing the team's working agreements should only be considered after such direct communication has failed to resolve the problem.

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