Question

A customer comes into the store needing to buy a gift for a friend's wedding. According to the gift registry all of the gifts are not in the customer's price range. What is the best suggestion to give the customer?

a. Suggest the customer spend more than they were planning since it is for a friend.
b. Suggest a gift card in the amount the customer was planning to spend.
c. Suggest an item to your customer that you would like to get as a gift.
d. Suggest the customer ask his friend if they are registered at any other stores.

Answer 1

The best suggestion for a customer unable to afford items on a wedding registry is to offer a gift card within their budget, providing a flexible and suitable gift option.

Step-by-step explanation:

When a customer comes into the store to buy a wedding gift and finds the items on the gift registry are beyond their budget, suggesting that they spend more than they can afford is not appropriate. A sensible and considerate approach would be to suggest a gift card for the amount the customer is comfortable spending. This allows the couple to put it towards an item on their registry that they desire. It is also a flexible option, ensuring that the customer maintains their budget while still offering a valuable and usable gift for the newlyweds.