Final answer:
Businesses can fail for various reasons including poor management, non-productive workers, and intense competition. Market shifts in demand and supply also play a critical role, and while failures impact many, they can be necessary for a market-oriented system's efficiency and innovation.
Step-by-step explanation:
The statement that businesses never fail because of repeated bad customer services by employees is not accurate. In reality, businesses can fail for a multitude of reasons, such as poor management, non-productive workers, or due to intense domestic or foreign competition. Additionally, shifts in consumer tastes, technological advancements, or changes in the market demand and supply can impact a business's success. For example, if the market shifts and the prices for inputs increase or the prices that can be charged for outputs decrease, a business may struggle financially. In the U.S. economy, with millions of businesses, even a small percentage of failures have a significant impact on the economy and the individuals involved. However, these exits are sometimes necessary within a market-oriented system that strives to satisfy customers efficiently, maintain low costs, and promote innovation.