Question

Blind transfer is defined as the practice of transferring an incoming caller to another telephone number.

A. True
B. False

Answer 1

A blind transfer involves transferring a call without first speaking to the receiving party. It is used in telecommunications to refer to a direct transfer without prior announcement or verification of the receiver's availability.

Step-by-step explanation:

Blind transfer is indeed a term used in telecommunications that refers to transferring a call to another party without first speaking to the receiving party.

The term "blind" in this context means that the person transferring the call does not announce the caller or ascertain if the receiving party is available to take the call. This practice is often contrasted with a "warm transfer" where the person transferring the call would first speak to the receiving party before completing the transfer.