Final answer:
The term used to describe the giving of decision-making and problem-resolution authority to lower-level employees in an organization is delegation.
Step-by-step explanation:
The term used to describe the giving of decision-making and problem-resolution authority to lower-level employees in an organization is delegation. Delegation is a management strategy that involves assigning tasks and responsibilities to employees who are lower in the organizational hierarchy. It allows for the distribution of decision-making power and encourages employee autonomy and empowerment.
For example, a manager may delegate the authority to make budget decisions to a finance team member or the authority to resolve customer complaints to a customer service representative.
Delegation can have various benefits, such as improving employee morale, enhancing teamwork, and increasing efficiency. However, it also comes with risks, such as the potential for miscommunication or the lack of accountability.