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If someone has a DOC and it isn't working, what should you do?

1 Answer

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Final answer:

If a DOC file isn't working, try using a compatible software program, checking for file corruption, and testing on a different device.

Step-by-step explanation:

If someone has a DOC (Document) and it isn't working, there are a few things you can try:

  1. Make sure you are using a compatible software program to open the DOC file. Microsoft Word is the most commonly used program for DOC files on Windows, while Pages is commonly used on Mac.
  2. Check if the file is corrupted by opening other DOC files or asking someone else to open the file. If other DOC files open without any issues, then the problem might be with the specific file.
  3. If the file is not working on a specific device, try opening it on a different device to see if the issue is with the device or the file itself.

If none of these steps work, it's possible that the file is severely corrupted or incompatible. In such cases, you may need to find an alternative copy of the file or seek technical support.

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