Final answer:
When a customer's vehicle is disabled in a parking garage, additional information that can be gathered includes the exact location of the disabled vehicle, the cause of the disability, the customer's contact information, and details about the vehicle itself. This information helps staff provide appropriate assistance to the customer.
Step-by-step explanation:
When a customer's vehicle is disabled in a parking garage, there is additional information that can be gathered to assist them. Some of this information may include:
- The exact location of the disabled vehicle within the parking garage
- The cause of the disability, such as a dead battery, flat tires, or engine failure
- The customer's contact information, including their name, phone number, and possibly email address
- The make, model, and license plate number of the disabled vehicle
Gathering this information will help the parking garage staff or any towing service to provide appropriate assistance to the customer, such as contacting a locksmith, arranging for a tow truck, or helping jump-start the vehicle, depending on the situation.