Final answer:
The surgical technologist can best console a patient by assuring them that they will receive the best care possible, offering professional support without making promises about surgical outcomes.
Step-by-step explanation:
The surgical technologist can best console a patient who is crying inconsolably before a bilateral mastectomy by saying, "We are going to give you the best care possible." This statement addresses the patient’s immediate emotional needs by offering reassurance of high-quality care without making uncertain promises about outcomes.
Surgery is a crucial treatment for many solid cancers, and in cases of localized tumors, it may lead to curing the cancer or at least alleviating symptoms and extending survival. A statement that ensures the commitment of the surgical team to the patient’s well-being can provide comfort. Assurances regarding the skill of the surgeon or the outcome of the surgery, although potentially comforting, are not professional as they can create expectations that may not be met.