Final answer:
Passive listening is the type of listening where the listener does not offer advice or give assistance, simply receiving the information without engaging with the speaker.
Step-by-step explanation:
The type of listening that occurs when the medical assistant does not offer advice or give assistance is c) Passive listening. In contrast, a) Active listening involves fully concentrating on the speaker and responding to what they are saying. b) Empathic listening is about understanding the speaker's feelings and perspectives without judgment, and d) Reflective listening involves both understanding and summarizing what the speaker has communicated, often to ensure clarity and foster deeper engagement.
When considering the various types of listening, passive listening is characterized by the listener receiving the information without providing feedback or becoming actively involved in the communication process. Although the listener is hearing the information, they are not engaging with the speaker in the way that is seen with empathic, reflective, or active listening.